This covers holidays, meetings, and days on which all the team are off site. No calls are missed, and we know that our customers are now able to get through to a person rather than a voicemail in order to leave a message. The service is super flexible which works well for us.
They have also helped us bring our paperwork up to date especially with the recent GDPR rules as having large amounts of hard copy paperwork containing personal details, it is key that we had all these stored safely in a digital format.
Town Sq. Admin Support initially worked on our ‘old, old’ pile and are getting us up to date so we can have these hard copies destroyed in the correct manor – Wize even helped source the service! Going forward we are also going to engage them to enter all client details to our online system, again reducing the amount of paperwork we have, making our processes smoother.
We would highly recommend Town Sq. Admin Support for all your office support to other businesses that don’t have enough time to keep on top of the paperwork!
